The Complete Guide to Plantronics Headsets

The Complete Guide to Plantronics Headsets

March 15, 2024

Plantronics, now rebranded as Poly, is one of the leading manufacturers of headsets and audio communication devices. If you're looking for a high-quality headset optimized for productivity and comfort, Plantronics headsets are a top choice. This comprehensive guide will explore everything you need to know about Plantronics headsets.

An Overview of Plantronics Headsets

Plantronics offers a wide variety of corded and wireless headsets designed for both office and personal use. Their headsets are engineered for all-day wearing comfort, top-notch audio quality, noise cancellation, and wireless freedom.

Key headset models include:

  • Voyager series - Bluetooth headsets ideal for mobile professionals
  • Blackwire series - Corded USB and 3.5mm headsets for PC/Mac
  • Savi series - Wireless DECT headsets with hot-swappable batteries
  • EncorePro series - Headsets optimized for call center environments

Across these different series, Plantronics headsets come in over-ear, over-head, and behind-the-head wearing options to match your preferences. Their headsets seamlessly integrate with various desk phones, PCs, Macs, mobile devices, and tablets.

Why Choose Plantronics Headsets?

There are many key reasons why Plantronics is an industry leader in headsets and the top choice of various Fortune 500 companies:

  • Premium audio quality - Plantronics headsets deliver rich, natural stereo sound for both music and voice. Their noise-canceling microphones ensure clarity.
  • All-day comfort - Their headsets are ergonomically designed for extended wearing comfort. Materials like leatherette and memory foam provide a soft, comfortable fit.
  • Wireless connectivity - Plantronics wireless headsets give you hands-free mobility up to 580 ft from your desk. Some models have swappable batteries for unlimited talk time.
  • Device integration - Headsets seamlessly integrate with your phone system, PC, Mac, or mobile device using USB, Bluetooth, or DECT wireless.
  • Noise cancellation - Techniques like active noise cancellation, acoustic fencing, and WindSmart technology block out ambient noise for distraction-free calls.
  • Reliability - Plantronics headsets are backed by robust warranties and provide enterprise-grade durability.

Top Plantronics Headset Models

Here are some of the most popular Plantronics headset models used in offices and call centers worldwide:

1. Voyager 5200 UC

The Voyager 5200 UC is an excellent Bluetooth headset optimized for use with desktop phones, PCs, and mobile devices. It features active noise canceling, WindSmart technology, a sleek behind-the-ear design, and seamless integration across devices.

2. Blackwire 7225

The corded Blackwire 7225 USB headset delivers Hi-Fi stereo, noise cancellation, and connectivity to PCs. It has leatherette ear cushions, a flexible boom mic, and call answer/end controls.

3. CS540 Convertible

The CS540 is a wireless DECT headset with convertible wearing styles. It allows flexible over-the-head, over-the-ear, or around-the-neck usage with unlimited mobility.

4. Voyager 4200 UC

The Voyager 4200 UC is a Bluetooth headset equipped with noise canceling, smart sensors, and voice commands. It delivers clear calls and seamless pairing across multiple devices.

5. EncorePro 700 Series

The EncorePro 700 is optimized for enterprise use with DECT wireless connectivity, HD voice quality, and all-day comfort. It's ideal for call centers and busy offices.

What To Look for in a Plantronics Headset

Here are some key factors to evaluate when selecting the right Plantronics headset:

  • Wearing style - Choose over-ear, over-head, or behind-the-head models based on your preference. Convertible headsets allow you to switch styles.
  • Connectivity - Select corded USB or 3.5mm headsets for desk use or wireless Bluetooth/DECT models for mobility.
  • Noise cancellation - Look for active noise canceling (ANC), acoustic fencing, and WindSmart technology to block ambient noise.
  • Audio quality - Opt for wideband or HD voice models to get rich, natural stereo sound on calls.
  • Comfort - Look for breathable materials like leatherette and lightweight designs optimized for all-day use.
  • Call controls - Models with call answer/end, mute, and volume buttons give you convenient call control.
  • Battery life - With wireless models, battery life of 6-10 hours is ideal for uninterrupted talk time. Some have hot swappable batteries.
  • Compatibility - Ensure the headset will integrate seamlessly with your office phones, computers, and mobile devices.

Frequently Asked Questions

Q: Are Plantronics headsets good for gaming?

A: Some Plantronics headsets like the RIG series are designed for gaming with surround sound and noise cancellation. However, most Plantronics models are optimized for business use on calls versus gaming.

Q: How do I pair a Plantronics headset with my phone?

A: Most Plantronics headsets will either plug directly into your landline phone's headset port or pair via Bluetooth/DECT wireless. Refer to your headset's manual for the exact pairing steps required.

Q: What is the warranty period for Plantronics headsets?

A: Most Plantronics headsets come with a 1 year limited warranty. Some high-end models offer extended 2 year warranties. Contact Plantronics support if you experience any hardware defects.

Q: Can you wear Plantronics headsets in both ears?

A: Most Plantronics headsets are designed as single-ear wearing to keep one ear free and aware of your surroundings. But some models like the Plantronics Voyager Focus UC B825 allow you to wear it over both ears.

Q: Are Plantronics headsets durable?

A: Yes, Plantronics emphasizes durability and enterprise-grade quality to withstand heavy daily office use. Materials like lightweight metals, nylon composites, and reinforced plastics ensure long-lasting performance.


In summary, Plantronics manufactures top-quality headsets optimized for busy professionals across various industries. Their headsets deliver stellar sound quality, all-day comfort, seamless connectivity, and noise cancellation. By evaluating your needs in terms of wearing style, connectivity, compatibility, and features, you can easily find the ideal Plantronics headset to boost your productivity and audio experience.


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