Avianca Airlines Cancellation and Refund Policy 1 802 304 5670

Avianca Airlines Cancellation and Refund Policy 1 802 304 5670

April 12, 2024

Canceling a flight means getting rid of your scheduled bookings which can lead you to pay hefty money to the concerned airlines. In certain conditions, passengers may also get a full refund according to the refund policy of the airlines If you are flying with Avianca Airlines and want to cancel the flight, then this post will help you. 

Avianca airline cancellation policy  

Want to cancel your Avianca flight, then you should obtain the knowledge regarding the cancellation policies of Avianca. Major Avianca Airlines Cancellation Policy has been discussed in the following steps: 

  • If a passenger buys the Avianca ticket from an authorized platform such as the website, customer service, or some other different platforms and cancels their flight, then the airline will not ask for any cancellation charges. 
  • In a situation, where you have booked your flight with a travel agent or a third-party agent then the airlines do not allow you to cancel your flight. 
  • A ticket that is canceled within 24 hours of the booking in Avianca Airlines will not be entitled to any additional cancellation charges. 
  • According to the Avianca cancellation policy, a passenger will not be requested to transfer the cancellation charges if the cancellation was made by the airline. 


Avianca Airlines refund policy 

Avianca Airlines offers refunds to their passengers who fulfill all the conditions of the Avianca Refund policy. The Avianca Airlines Refund Policy is flexible, ensuring passengers a seamless journey; follow the steps which are written in the following lines to know more about the Avianca refund policy: 

  • As per Avinaca's refund policy, only passengers who booked tickets through an authorized channel will get a refund after cancellation. 
  • According to Avianca Airlines' refund policy, if you own a promotional or third-party flight ticket and cancel the flight, you are not eligible for a refund. 
  • Due to government orders, bad weather, or pandemics, if your flight gets canceled, then you will get a proper refund from Avianca Airlines. 

Can I get a refund for a flight on Avianca? 

Yes, a passenger can easily get a refund from Avianca, but the condition is that they must meet all the requirements of Avianca Airlines' refund points. As per the Avianca airlines Customer service, here is the procedure for filling out the refund form for Avianaca:  

  • Open the Avianca site and go to manage my booking. 
  • Fill in all the itineraries and pick the flight you want to cancel. 
  • Here, you will find the refund button; click it to initiate the process.  
  • Soon, you will be notified regarding a refund. 


Does Avianca have free cancellation? 

Yes, there is a condition where you do not have to pay any extra charges for the cancellation. If you cancel your flight within 24 hours of the booking period but at the time of cancellation, the departure date must be at least one week away. 


The cancellation and refund process is not tricky when booking a flight with Avianca. In this post, you will acknowledge Avianca's cancellation and refund process and policy, in addition you can also dial the Avianca airlines Phone Number to seek assistance. 

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